Click & Collect

Vale Vet's COVID-19 policies Click to read more

Video Consultations

As part of the government’s plans to limit the spread of Coronavirus, the public are being urged to avoid social contact wherever possible. If your pet is due a consultation or you are concerned about your pet, then we can offer you a video consultation. This allows our vets to speak to you, see your pet and together plan the next steps for care and treatment.

How does it work?

The process is very simple, just follow these steps.

  1. Phone us and advise the receptionist that you’d like to arrange a video consultation.
  2. Our receptionist will take some information from you and explain how the consultation will work. They will then arrange your video consultation over the phone (which includes taking payment).
  3. Your video consultation will take place at the arranged date and time. Your vet will advise you of the next steps you need to take.

To book your video consultation call t: 01453 542092 and speak to our team.

For nurse advice on new puppies and kittens, vaccinations, flea and worm advice, nutrition and more, email

Further information about changes during this time can be found at...