Sometimes we receive feedback from clients that just melts our hearts this is one of them!
“As I sobbed my heart out on Hilary's shoulder when I collected my lovely Charlie's ashes, I remember saying that I would probably have another cat when the time was right.
A few months later whilst walking in the bluebell woods in Portbury I had a call from Hilary to say no pressure but the practice had been looking after a stray cat who was loving, cuddly & needed a home - was I interested?
Finishing the walk I continued to Portishead & met him. It was love at first sight as he lay in my arms & purred. A cat carrier was found & home I went with my lovely Bertie!
Without a doubt he is the most loving & sweet natured cat I have ever owned & it's a mutual love affair. He is thriving & is so happy.
When I bring him into the vets he lies in my arms & staff come in to greet him with a cuddle. He's amazing.
I've been using Vale Vets for many years now & the staff are always so helpful & kind however this time I'd like to say a special thank you to Hilary for her pet matching service & to Becci who was there over the first weekend when I needed advice on settling Bertie into my home”.
We are fortunate at Vale Vets to have an amazing team of committed, talented and enthusiastic staff.