With new GDPR regulations coming into force from 25th May 2018 we need to ensure you, our clients, are happy in the way in which we communicate with you. We now have 7 different categories* that form the basis of our client communications, so we can be very specific in what we do and don’t send you.
||We deem these categories as ‘legitimate business interests’. This means we think they are critical for us to provide you and your pet the best possible healthcare service.|
||These ‘marketing’ categories keep you and your pet up to date with offers and promotions relating to your pet and the practice.|
For each of the above you can choose to be contacted by text, email or letter (or a combination of all three) or not contacted at all.
How do I review my communications preference?
To review your communication preference please contact the Practice reception team (either in person or over the phone) and they will update them immediately. If at any point you change your mind in the future, we can change them again as required.
If we do not hear from you, we will work on the basis that communication preference you have already given us are correct, however we will automatically opt you out of any of the above ‘Marketing’ categories. You can opt back in by phoning the practice or our reception team will ask you when you next visit.
*Categories are based on our main group Practice Management provider (Vetspace) and may vary at your individual practice. Check with reception for details.
We are fortunate at Vale Vets to have an amazing team of committed, talented and enthusuastic staff.